Frequently
Asked
Questions

Is LIVESHARE Really Free?

Yes, our BASIC SERVICE is available to you for free. You can create your LIVESHARE, share the link/code with friends and family, then download all the candid photos contributed, at no cost.

Please review our services comparison to choose which level is right for your event.

How do I share my LIVESHARE Event Page to friends and family?

Your LIVESHARE has a unique QR code and link. You can click the Share Icon to post it on Facebook, send via email, or simply copy the QR Code or link to include in an email or text.

How do I stream my LIVESHARE at my event?

With our LIVESHARE CONNECTIVITY KIT connection is as simple as plug and play into an HDMI compatible device. You then connect to your or your venue WIFI Network as below:

  1. Connect the Fire Stick to TV and power.
  2. Go to Settings at the top.
  3. Select Network.
  4. Select Wi-Fi network.
  5. Enter the network password (if applicable).
  6. Select Connect.

What is the difference between a LIVESHARE event page and LIVE VIEW PHOTO STREAMING?

Your LIVESHARE is an event (per say) that allows yourself and your contributors to upload and comment on photos on your private and secure timeline. The timeline is updated as fast as the internet connectivity of the user allows and is available to contributors via your secure link/code assigned at LIVESHARE creation.

LIVE VIEW PHOTO STREAMING is a feature from your premium package that allows you to “CAST” a stream of photos and comments to screen(s) in connectivity “real” time.  It is an engaging compliment to events, encouraging interaction with its immediate updates and streaming capabilities.

Is there a trial period for your Basic, Standard and Premium plans?

Our basic service is always free, and it is the perfect place to try LIVESHARE.

Once you have created your basic LIVESHARE, you can upgrade your event to one of our higher plans to access our  upgraded service features and functionalities, if your needs are beyond what basic service offers.

Do you offer coupon codes?

On occasion we will offer incentives to previous, existing and potential clients. Our sales & marketing team will release those discount opportunities in various ways, including trade show discounts, social media codes and email incentives.

How do I apply to be an influencer for LIVESHARE NOW?

Contact us at   with brief answers / relevant details for each of the following questions:

  1. Contact info: Please be sure to provide your contact details (email, SM details, web address, any relevant details)
  2. Subject matter and content type: Why do you think you would be a good fit for LIVESHARE NOW?
  3. Audience: Explain the demographic, interests, and lifestyles of your core audience.
  4. Reach: What are your requirements for social following, blog traffic and/or subscribers?
  5. Engagement: What is your current engagement rate? How is this rate determined for each network you consider yourself an influencer on?
  6. Overall content quality: Explain your approach to content curation, including asset use?
  7. Sponsored content: What other brands have you/ do you represent? Share an example of how you integrated a brand into your content?
  8. About You: Please share anything else you would like us to know about you, that may help the partnership flourish.

Do you offer affiliate incentives?

Yes, the LIVESHARE Affiliate Program offers a 10% commission on all upgrade revenue from customers you refer to app1.livesharenow.com. We also supply you with advertising resources for your site to take advantage of this program.Simply visit https://liveshare.getrewardful.com/signup and start today.

I want to use a photo on the LIVESHARE TIMELINE to order a gift, can I do that, and then have it shipped to the recipient?

ABSOLUTELY! We love creating custom items with shared photos.

Do you offer coupon codes?

On occasion we will offer incentives to previous, existing and potential clients. Our sales & marketing team will release those discount opportunities in various ways, including trade show discounts, social media codes and email incentives.

  • FUNCTIONALITY | LIVESHARE
  • How do I share my LIVESHARE Event Page to friends and family?

    Your LIVESHARE has a unique QR code and link. You can click the Share Icon to post it on Facebook, send via email, or simply copy the QR Code or link to include in an email or text.  Also be sure to include the QR Code on any of your print assets!

    Sharing an Event

  • Is LIVESHARE Really Free?

    Yes, our BASIC SERVICE is available to you for free. You can create your LIVESHARE, share the link/code with friends and family, then download all the candid photos contributed, at no cost.

    Please review our services comparison to choose which level is right for your event.

  • How are photos contributed?

    Once your LIVESHARE is created invitees can access your private timeline and post photos from any phone, tablet or even PC. They can also view, like, and comment on any photos posted by others.

    Your LIVESHARE’S top three (3) most liked photos appear on the Event Page.

    Posting Photos

  • What format is required for photos to be uploaded?

    You may upload photos in the following formats: PNG or JPG/JPEG

  • How secure is my LIVESHARE?

    Your photos are stored on a secured cloud server and the event page is passcode-locked so only friends and family and event goers have access.

  • How do I make a Movie or Photo Book?

    We will soon offer a service to convert event photos to an animated presentation with music. Inquire at for more information on this service. Image files can be downloaded after the event and used to create Photo Books, animated slideshows, and other memorable items by a vendor of your choosing.

  • Do you control explicit content being posted to the stream?

    You have the option to monitor posts to your timeline.

    Additionally, you can toggle the registration on or off based on your invitees.

  • Do you provide tech support on the day of my event?

    While unfortunate, we cannot guarantee live support during your event. However, LIVESHARE is an easy-to-use photo sharing platform, and help is rarely needed. We suggest you make sure your event is up and tested during regular business hours/days within the Eastern Standard Time Zone.

    Once your event is created, and contributors have your secure code/link, the onscreen functionality makes sharing and posting easy and fun!

    For LSN LIVE VIEW Connection Kits, we again suggest that you test functionality during regular business hours/days within the Eastern Standard Time Zone.  They are plug and play devices configured for our service, keeping difficulty minimal.

    For LSN LIVE VIEW, we can do our best to assist, but with the vast array of options in connection and viewing devices, our capabilities are limited. We always recommend a connection kit to give you the peace of mind of plug and play capability.

    Of course, we are available to answer any questions you may have before your event, by emailing .

  • How do I access the QR code/Link for my event?

    Simply click the SHARE icon located in the upper right corner of your LIVESHARE EVENT Page (to the left of the edit button).  You will then have options to share the link or capture the QR code for your LIVESHARE event. Only Hosts and managers have access to this page.

    Your QR CODE is shared with you as a PNG image file, by clicking the COPY icon located to the right of the code.  This is essentially a photo, saved to your phone, tablet or PC, that can then be pasted into emails, texts and printables for your celebration.

    Sharing an Event

  • How often is my LIVESHARE timeline updated?

    Timeline updates vary based on your connectivity. The faster your Wi-Fi or internet speeds, the faster your timeline is updated. We do not throttle posting, so once uploads are complete, they immediately appear.

  • Can I use hashtag feed from Social Media Application such as Facebook or Instagram?

    There is no need for a hashtag with LIVESHARE. Hashtag use limits your photo captures as all tagged photos posted must be available in a public not private account. Further, some channels are simply restricting access altogether by disabling third party applications.

    A LIVESHARE eliminates the worry of missing those candid moments someone else is committing to memory. You have the choice to allow posts with or without registration, so, contributions are as simple as scanning a code and uploading. #NOHASHTAGREQUIRED

  • Can I download all the photos contributed?

    Yes, depending on your plan tier, all your photos can be downloaded in either standard or high resolution.

    Downloading Photos

  • How long is my LIVESHARE active?

    A basic Liveshare (FREE) provides 7 days of photo hosting. Whereas premium accounts allow up to 1 year of photo hosting.

  • How do I Edit a LiveShareNow Event?

    First, navigate to your event and click on the settings button in the upper right (Cog Wheel ).
    Select the options you would like to customize or enable. Then click Save to finish editing your event options.

    Editing an Event

  • How many events can be created with an account?

    You can create as many events under one account as you want.

  • How long are upgraded events active?

    A standard plan's features are active for 3 months. Premium plans are active for 1 year.

  • What features are included in a premium package event?

    The timeline view of posted photos is unlimited. Photo downloads are in high resolution. Hosting will be provided for a full year. You can allow posting without login. You can add Event Managers and share on Facebook. You will be able to control access to your event. Full access to event and guest features not available in basic or standard plans. Premium package event features last for 1 year.

  • How do I access an event shared to me?

    An event can be accessed by entering a shared Event Code on the Join an Event page of the website. Alternatively a QR Code or direct link can bring you to the shared event.

    Visiting an Event

  • What is LiveShareNow and how can I get started?

    LiveShareNow is a memory sharing platform for entertaining event-goers during and after an event with many unique features available.

    Getting started is as easy as logging in with your Google, Facebook or Email account and . A video tutorial is provided explaining the steps and features below.

    LiveShareNow Introduction

  • Will guests always be prompted to create a login to access an event?

    With the Premium Plan, you can enable a feature called "Allow posting without login".   If enabled, your guest would have the option to create an account/login (allows them to further edit posts / captions) or just use a nickname and post to your event.

  • Is Video posting supported?

    No, video support is not available on our platform. We purely work with photo sharing that can be styled and printed on gifting packages. We do however support finalized presentations of all the photographs into a video presentation format as a purchasable service.

  • How can our guests download photographs?

    As a host you can enable "Allows guest Download". Your guests will be able to download each photo individually from the photo popup dialog.

  • What is a KeepSake message?

    A KeepSake message is a private message from a guest to the host, no one else can view it. The host can set the Keepsake unlock date to a few weeks, a month, a year later to share in the event with the rest of the guests. This is an opportunity for a guest to post a heartfelt message, a photo and a caption, from the moment that can be cherished at a later time by just the host or other guests if the host desires.

  • What is a Then and Now message?

    A Then and Now Message is two photos posted in one message, with an older photo shown alongside a newer photo for comparison. For instance: You have an older film picture of a family member and you wish to show it alongside a much older digital picture of a family member. Another example would be Engagement couple photo alongside Newly-wed photo or Newly-wed photo alongside an Anniversary Photo. You have the option of vertical alignment or horizontal alignment of the Then&Now photos as well as photo-cropping features before you post.

  • FUNCTIONALITY | LIVE VIEW PHOTO STREAMING
  • What is the difference between a LIVESHARE event page and LIVE VIEW PHOTO STREAMING?

    Your LIVESHARE is an event (per say) that allows yourself and your contributors to upload and comment on photos on your private and secure timeline. The timeline is updated as fast as the internet connectivity of the user allows and is available to contributors via your secure link/code assigned at LIVESHARE creation.

    LIVE VIEW PHOTO STREAMING is a feature from your Premium Plus package that allows you to “CAST” a stream of photos and comments to screen(s) in connectivity “real” time.  It is an engaging compliment to events, encouraging interaction with its immediate updates and streaming capabilities.

  • How do I stream my LIVESHARE at my event? (Presenting TV)

    First, make sure to upgrade your LiveShare event to the Premium Plus Package.

    Then, you can run your LiveView from most any browser, and then from that device with LiveView opened in the browser Airplay, Cast, or simply connect a PC via HDMI to a TV or Projector.

    Alternatively, you can use an Amazon Fire device and download the LiveShare App (search for LiveShare from the main menu).   Once installed, you will have to enter your Event Code (you can find it on the SHARE pop up).  The great thing with using this device, it will automatically start up your LiveView on power up.  You may need to exit (hit HOME) and connect to a new Wi-Fi network if you moved to a new location.

    To make it even easier, you can purchase the LIVESHARE CONNECTIVITY KIT here (includes shipping in the USA) and we will pre-load the app for you, so all you will have to do is enter your code!

    Setting up a LiveView

    Amazon Fire TV Stick
    LiveShare APP Install

    Amazon Fire TV Stick
    Accessing an Event LiveView

  • Can I stream my LIVESHARE LIVE VIEW without a connection kit?

    Yes, a connection kit is not required  to access your  LIVE VIEW PHOTO STREAM from a Premium Plus Package. You can run your LiveView from most any browser, and then Airplay, Cast, or simply connect a PC via HDMI to a TV or Projector.

  • Is the connection kit compatible with all screens, televisions, monitors?

    It is compatible with devices that have an HDMI port.

  • Do I need a special app to use my LIVESHARE LIVE VIEW?

    No, you just need the Premium Plus Services Package and a Phone, Screen or Monitor.  The LiveView can run in most any browser. There is also support for the Amazon Fire TV Stick (an exception to needing an app) by using the LiveShare App from the amazon app store.

  • Can I add LiveView to my Webpage?

    Yes, you can have LiveView from any PremiumPlus event streaming on your webpages, updating in real-time?

    Create an I-Frame and embed the following HTML code, by using the input fields below and clicking the 'Create IFrame' button!


    EVENT ID:
    WIDTH:
    HEIGHT:


    Example: <iframe src="https://app1.livesharenow.com/liveview/97BP41" height="480" width="400"></iframe>

    Streaming LiveView from my event.   Post a photo by clicking here and see the stream update in real-time!

  • ACCOUNTING
  • Do you offer coupon codes?

    On occasion we will offer incentives to previous, existing and potential clients. Our sales & marketing team will release those discount opportunities in various ways, including trade show discounts, social media codes and email incentives.

  • Is there a trial period for your Basic, Standard and Premium plans?

    Our basic service is always free, and it is the perfect place to try LIVESHARE.

    Once you have created your basic LIVESHARE, you can upgrade your event to one of our higher plans to access our  upgraded service features and functionalities, if your needs are beyond what basic service offers.

  • Can I pay with Debit or Credit Card?

    Yes, we use the STRIPE payment gateway for a secure transaction. Stripe supports several card brands, from large global networks to local networks including:

    American Express  |  Discover & Diners  |  Mastercard  |  Visa  |  China UnionPay (CUP)  |  Japan Credit Bureau (JCB)

  • AFFILIATION
  • Do you offer affiliate incentives?

    Yes, the LIVESHARE Affiliate Program offers a 10% commission on all upgrade revenue from customers you refer to app1.livesharenow.com. We also supply you with advertising resources for your site to take advantage of this program.

    Simply visit https://liveshare.getrewardful.com/signup and start today.

  • How do I apply to be an influencer for LIVESHARE NOW?

    Contact us at   with brief answers / relevant details for each of the following questions:

    1. Contact info: Please be sure to provide your contact details (email, SM details, web address, any relevant details)
    2. Subject matter and content type: Why do you think you would be a good fit for LIVESHARE NOW?
    3. Audience: Explain the demographic, interests, and lifestyles of your core audience.
    4. Reach: What are your requirements for social following, blog traffic and/or subscribers?
    5. Engagement: What is your current engagement rate? How is this rate determined for each network you consider yourself an influencer on?
    6. Overall content quality: Explain your approach to content curation, including asset use?
    7. Sponsored content: What other brands have you/ do you represent? Share an example of how you integrated a brand into your content?

    About You: Please share anything else you would like us to know about you, that may help the partnership flourish.

  • PRODUCT PURCHASES
  • Do you offer coupon codes?

    On occasion we will offer incentives to previous, existing and potential clients. Our sales & marketing team will release those discount opportunities in various ways, including trade show discounts, social media codes and email incentives.

  • I want to use a photo on the LIVESHARE TIMELINE to order a gift, can I do that, and then have it shipped to the recipient?

    ABSOLUTELY! We love creating custom items with shared photos.

    AND, ABSOLUTELY, you will have the option to change your shipped-to address during the checkout process. We will even include a custom card.

  • I received my purchase and I have a question or issue, who do I contact?

    LIVESHARE partners with Graphitti Creations LLC to provide the array of personalized products available.

    If there should be an issue with your order, please contact

  • Do I have to have a LIVESHARE to order a custom gift?

    No, while the available product line has been curated for LIVESHARE NOW, we welcome shoppers whether hosting or contributing to a LIVESHARE or just purchasing a quality item.

  • FUNCTIONALITY | AMAZON FIRE TV STICK
  • How To Install the LiveShare App?



  • How To Access Event?



  • How To Use The Amazon Fire TV Remote with the LiveShare App?

  • How To Setup WIFI on the Amazon Fire TV Stick?