Privacy Policy

Effective Date: July 30, 2025

1. Introduction LiveShareNow (“LiveShare”, “we”, “us”, or “our”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.
2. Information We Collect We collect the following types of information:
   1. Voluntarily Provided Information Name, email address, and other details you submit when creating an account, uploading content, or contacting support.
   2. Automatically Collected Information
      • IP address, device type, operating system, browser type, and usage patterns.
      • Cookies, tracking pixels, third-party plug-ins, and analytics tools.
   3. Media Content Photos, videos, and captions uploaded or shared through LiveShare.
   4. Third-Party Login Data If you sign in using Google or Facebook, we collect your name and email address to personalize your account and communication.
3. How We Use Your Information We use your information to:
   • Provide and operate our platform
   • Personalize your user experience
   • Send service-related communications
   • Process payments (via third-party processors)
   • Conduct analytics to improve our services
   • Send promotional emails (with your consent)
4. Sharing of Information We do not sell your personal data. We may share it with trusted service providers solely for delivering the service:
   • Stripe — Payment processing
   • Amazon Web Services — Hosting and media storage
   • Google Analytics — Website analytics
   These partners are contractually bound to use your data only as instructed by us.
5. Use of Cookies We use cookies and similar tracking technologies to:
   • Keep you logged in
   • Analyze website traffic
   • Improve features and performance
   You can control cookie usage in your browser settings or opt-out through in-app privacy controls.
6. Children’s Privacy We do not knowingly collect personal information from children under the age of 13. If we become aware of such data, we will delete it immediately. Children under 13 must obtain parental consent before using the service.
7. Data Retention
   • Event media: Stored for 90 days after event conclusion unless deleted sooner
   • Account data: Retained up to 12 months after cancellation
   • Logs and analytics: Retained for 6 months
8. Deleting Your Information To delete all your data:
   1. Log in to your LiveShare account
   2. Navigate to Account Management → Delete Account
   3. All data including photos and videos will be permanently deleted from our servers.
9. Security We use industry-standard measures to protect your data:
   • SSL encryption
   • Secure cloud storage (AWS)
   • Access controls
   • Regular audits and monitoring
10. Third-Party Links Our platform may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.
11. Changes to This Policy We may update this Privacy Policy from time to time. We will notify users of any material changes by email or via a notice on our website. Continued use of the service constitutes acceptance of any updates.
12. Contact Us If you have questions or concerns about your privacy, please contact us at:
    Email: [email protected]
    Thank you for trusting LiveShare with your memories.