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How can a Host receive support help?

Updated 2024-04-16

For Hosts there are three types of support help. Click the 3-dot menu in the top right.

Host support menu with Chatbot, FAQs and Email Support with a copy icon

  • Chatbot: Click ‘Chatbot’ in the 3-dot menu to ask a question. General information can be quickly accessed.

  • FAQs: Click ‘FAQs’ in the 3-dot menu to access detailed information, with steps for setup including screenshots.

  • Email Support: Click the copy icon in the 3-dot menu, shown here:

Copy icon

This copies the support email address (support@livesharenow.com), which you can then paste into an email. When you click the icon, you’ll see the following message in the top-right of the screen: ‘Email Copied!’